Refund policy

In accordance with current consumer protection legislation, the customer has the right to cancel or return their order within 14 days from the day the customer received the ordered item. The right of withdrawal applies under the condition that the goods are in essentially unchanged condition and that no seal or packaging has been broken. A broken package is, for example, a five- or ten-pack of snuff boxes where the sealed plastic cover has been broken or removed. When the customer exercises the right of withdrawal, the customer bears the cost of return shipping and is also responsible for the condition of the goods after the customer has received the goods and during the return shipping. The product must be returned within 14 days from the time of the customer's notification that the customer wishes to use their right of withdrawal.

If the customer wishes to exercise his right of withdrawal, the customer must contact White Industries via e-mail at

If the customer has already paid for the goods and provided the parties do not agree otherwise, a refund is made to the account charged at the time of purchase. Such repayment is normally made within 14 days.